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CAN I HAVE MY CONSULTATION AND TREATMENT IN THE SAME APPOINTMENT?The answer is yes for botox or profhilo.. If you decide you want to have your treatment after your consultation this is no problem at all. HOWEVER, if you would like dermal filler, please book in for what treatment you think you might like if you want your treatment in the same appointment. This will allow a generous amount of time with each client as filler normally a longer treatment. Of course if you decide you are not sure, you want to change your amount or area or you want to come back another time, this is also great! Any amendments to cost/ area ect can be done at your appointment. Eg. If you book for 1ml of lip filler but I think you may need only 0.7ml ect, we amend this on your booking so you are charged tohe right amount.
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WILL YOU NUMB THE AREA BEING TREATED?For dermal filler, yes. We will use a cream which will provide numbness in each area. The actual dermal filler we use also has a local anesthetic in it which will also make your treatment more conformable. Please feel free to bring a hand to hold for someone to squeeze... anything to make you as comfortable as possible!
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WHICH PAYMENT METHODS DO KB AESTHETICS LONDON ACCEPT?When you book an appointment via my glowday booking platform, to secure your booking we ask to provide your card details. We do not take any money at all until after your treatment if you wish to go ahead. The card you use to secure your booking will be the same card you use to pay your treatment with which can all be done through my platform. If you wish to use another card then please bring along as we also have a card machine if needed. Cash is also accepted.
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DO I NEED TO PAY A DEPOSIT?To secure your chosen day and booking time you WILL NOT need to pay a deposit. All you will have to do when booking through my booking platform Glowday is to pick your date and time and secure your booking by providing your card details. This will not take any money at all and only secures your booking. If you need to cancel your appointment please give 48 hours notice. This can be done via glowday with no charge at all. Great thing about this is, at your appointment, we can also use the platform to pay for your treatment so no need to bring your card. If you would like to pay with a different card, please bring this along as this will also be no problem.
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WHAT IS THE PROCESS IF I WANT A PRESCRIPTION ONLY SYSTEM OR PRODUCT?To purchase a prescription product you will need an online or telephone consultation with a medical professional from the KB team. - This is brief and mainly consists of an online medical and skin questionnaire - you will need to complete these forms online prior to your consultation with a member of KB medical team. - At the checkout, you will be asked to pay £5 - this will include your consultation and delivery Fee. - This payment will trigger the consultation process where by you will receive a booking link to complete your online forms from our GLOWDAY forms software (www.glowday.com). You will need to create a GLOWDAY account to do this (Don't worry, we will send you a quick link - its all very simple). You will then have full access to your health and consent forms to complete. - A member of the medical team will then contact you via SMS to arrange a brief telephone or video chat to discuss your concerns and determine if you are suitable for the product you are considering. - If you are not suitable for this product, you will be advised regarding a more suitable product for your skin concern or skin type at your consultation. - Your £5 consultation and delivery fee is non refundable.
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WHAT IS THE DIFFERENCE BETWEEN THE OBAGI NU-DERM SYSTEM AND THE OBAGI-C SYSTEM?Obagi Nu-Derm is a correction system for skin that is showing signs of aging and photodamage, including age spots, rough skin, dull complexion, and discoloration. It corrects hyperpigmentation and melasma with prescription 4% hydroquinone. Obagi-C Rx is an early intervention system that reduces hyperpigmentation with prescription 4% hydroquinone and helps address other signs of skin aging caused by photoaging. It is recommended for patients who are seeking a more simplified system with fewer steps. Please talk to your skin care physician to see which system may be right for you.
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WHATS THE DIFFERENCE BETWEEN THE NU-DERM FX (non- prescription) AND THE OBAGI NU-DERM Rx (prescription only)?They contain different ingredients and have different benefits. Obagi Nu-Derm Fx is an effective, skin-brightening option with arbutin and does not require a prescription. If you are interested in regular Obagi Nu-Derm with hydroquinone to treat hyperpigmentation, melasma, or uneven skin tone, please contact teh team to see what system is right for you. The regular Nu-Derm system does contain prescription strength products.
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WHAT'S THE DIFFERENCE BETWEEN NU-DERM CLEAR AND BLENDER?The Obagi Nu-Derm System includes two products with 4% hydroquinone: Clear and Blender. It’s important to use both products every day because each has specific ingredients and different pH levels that work together as part of a system to deliver the best possible chance of success for your skin. Typically, Clear is applied in the morning and evening and Blender is applied in the evening.
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WHAT'S THE DIFFERENCE IN THE 3 PROFESSIONAL-C SERUMS? WHAT ONE IS FOR ME?It depends on your skin type. 10% is recommended for sensitive skin, 15% is suitable for most skin types, and 20% is best suited for normal to oily skin.
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WHAT IS THE DIFFERENCE BETWEEN THE ELASTIderm EYE SERUM AND EYE CREAM?Both the serum and eye cream contain our proprietary bi-mineral complex. However, the serum also contains caffeine to address the appearance of under eye puffiness, and the packaging consists of rollerball technology for product application. The cream does not contain caffeine and comes in a jar.
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WHICH SUNSHEILD SUNSCREEN TINT IS FOR ME?Sun Shield Tint Cool shade is for skin with bluish, red, or pink undertones (pale, fair skin types). Sun Shield Tint Warm shade is for skin with yellowish, golden, or olive undertones (darker complexions).
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CAN I HAVE MY CONSULTATION AND TREATMENT IN THE SAME APPOINTMENT?The answer is yes for botox or profhilo.. If you decide you want to have your treatment after your consultation this is no problem at all. HOWEVER, if you would like dermal filler, please book in for what treatment you think you might like if you want your treatment in the same appointment. This will allow a generous amount of time with each client as filler normally a longer treatment. Of course if you decide you are not sure, you want to change your amount or area or you want to come back another time, this is also great! Any amendments to cost/ area ect can be done at your appointment. Eg. If you book for 1ml of lip filler but I think you may need only 0.7ml ect, we amend this on your booking so you are charged tohe right amount.
-
WILL YOU NUMB THE AREA BEING TREATED?For dermal filler, yes. We will use a cream which will provide numbness in each area. The actual dermal filler we use also has a local anesthetic in it which will also make your treatment more conformable. Please feel free to bring a hand to hold for someone to squeeze... anything to make you as comfortable as possible!
-
WHICH PAYMENT METHODS DO KB AESTHETICS LONDON ACCEPT?When you book an appointment via my glowday booking platform, to secure your booking we ask to provide your card details. We do not take any money at all until after your treatment if you wish to go ahead. The card you use to secure your booking will be the same card you use to pay your treatment with which can all be done through my platform. If you wish to use another card then please bring along as we also have a card machine if needed. Cash is also accepted.
-
DO I NEED TO PAY A DEPOSIT?To secure your chosen day and booking time you WILL NOT need to pay a deposit. All you will have to do when booking through my booking platform Glowday is to pick your date and time and secure your booking by providing your card details. This will not take any money at all and only secures your booking. If you need to cancel your appointment please give 48 hours notice. This can be done via glowday with no charge at all. Great thing about this is, at your appointment, we can also use the platform to pay for your treatment so no need to bring your card. If you would like to pay with a different card, please bring this along as this will also be no problem.
-
WHAT IS THE PROCESS IF I WANT A PRESCRIPTION ONLY SYSTEM OR PRODUCT?To purchase a prescription product you will need an online or telephone consultation with a medical professional from the KB team. - This is brief and mainly consists of an online medical and skin questionnaire - you will need to complete these forms online prior to your consultation with a member of KB medical team. - At the checkout, you will be asked to pay £5 - this will include your consultation and delivery Fee. - This payment will trigger the consultation process where by you will receive a booking link to complete your online forms from our GLOWDAY forms software (www.glowday.com). You will need to create a GLOWDAY account to do this (Don't worry, we will send you a quick link - its all very simple). You will then have full access to your health and consent forms to complete. - A member of the medical team will then contact you via SMS to arrange a brief telephone or video chat to discuss your concerns and determine if you are suitable for the product you are considering. - If you are not suitable for this product, you will be advised regarding a more suitable product for your skin concern or skin type at your consultation. - Your £5 consultation and delivery fee is non refundable.
-
WHAT IS THE DIFFERENCE BETWEEN THE OBAGI NU-DERM SYSTEM AND THE OBAGI-C SYSTEM?Obagi Nu-Derm is a correction system for skin that is showing signs of aging and photodamage, including age spots, rough skin, dull complexion, and discoloration. It corrects hyperpigmentation and melasma with prescription 4% hydroquinone. Obagi-C Rx is an early intervention system that reduces hyperpigmentation with prescription 4% hydroquinone and helps address other signs of skin aging caused by photoaging. It is recommended for patients who are seeking a more simplified system with fewer steps. Please talk to your skin care physician to see which system may be right for you.
-
WHATS THE DIFFERENCE BETWEEN THE NU-DERM FX (non- prescription) AND THE OBAGI NU-DERM Rx (prescription only)?They contain different ingredients and have different benefits. Obagi Nu-Derm Fx is an effective, skin-brightening option with arbutin and does not require a prescription. If you are interested in regular Obagi Nu-Derm with hydroquinone to treat hyperpigmentation, melasma, or uneven skin tone, please contact teh team to see what system is right for you. The regular Nu-Derm system does contain prescription strength products.
-
WHAT'S THE DIFFERENCE BETWEEN NU-DERM CLEAR AND BLENDER?The Obagi Nu-Derm System includes two products with 4% hydroquinone: Clear and Blender. It’s important to use both products every day because each has specific ingredients and different pH levels that work together as part of a system to deliver the best possible chance of success for your skin. Typically, Clear is applied in the morning and evening and Blender is applied in the evening.
-
WHAT'S THE DIFFERENCE IN THE 3 PROFESSIONAL-C SERUMS? WHAT ONE IS FOR ME?It depends on your skin type. 10% is recommended for sensitive skin, 15% is suitable for most skin types, and 20% is best suited for normal to oily skin.
-
WHAT IS THE DIFFERENCE BETWEEN THE ELASTIderm EYE SERUM AND EYE CREAM?Both the serum and eye cream contain our proprietary bi-mineral complex. However, the serum also contains caffeine to address the appearance of under eye puffiness, and the packaging consists of rollerball technology for product application. The cream does not contain caffeine and comes in a jar.
-
WHICH SUNSHEILD SUNSCREEN TINT IS FOR ME?Sun Shield Tint Cool shade is for skin with bluish, red, or pink undertones (pale, fair skin types). Sun Shield Tint Warm shade is for skin with yellowish, golden, or olive undertones (darker complexions).
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